- Effective supervisors and managers turn the myth of employee motivation on its head. They don’t operate from a premise that “happy employees are productive employees.” They don’t get caught in the “bribe” for performance game. Instead, they operate from a “productive employees are happy employees” mind-set. They know that morale is a by-product of success, contribution and productivity, not the other way around.
- Effective managers and supervisors realize their job is to provide clear performance expectations, resources to do good work, opportunities that match talent, a nurturing, caring relationship, respect for the opinions of others, acknowledgment of others’ contributions, high expectations for quality work, and a concern for the development of direct reports. These supervisory controlled factors influence discretionary effort and loyalty to the organization more than any other factors.