Initial team meetings are where expectations are set, a “feeling out” process occurs, and opinions get formed. The first few meetings are used to set a supervisory tone, establish initial credibility, clearly communicate confidence in the new position and clarify performance expectations.
The new manager needs to identify essential content pieces for the first team/group meeting. These include:
- Reassurance that it will be business as normal
- Reassurance that everyone has a clean slate
- Stressing teamwork and cooperation
- Emphasizing open and candid communication both ways
- The “no surprises” rule (if they have problems or difficulties, they should be brought to the new manager’s attention).
To get off to a good start, the following tips are suggested for having a productive and successful first meeting:
- Have it soon.
- Make it short.
- Have the meeting at the end of the day if possible.
- Make the topic simple – for instance, expectations in general.
- Leave some time for questions.
Key Takeaways
- People skills are critical to good leadership. Good bosses are often credited with providing true encouragement and support that enables high performance. Good managers are patient, visible and accessible; model appropriate behaviour, and learn about their direct reports.
- New managers need to clearly and confidently navigate workplace friendships so that authority is not undermined. Having a short, simple team meeting as soon as possible will assist in the transition process.